Once you reach out through our form or by phone, a member of our team will get back to you within 24 hours to set up a time that works for your schedule. We offer flexible morning, afternoon, and Saturday appointment slots so you never have to rearrange your day around us. During this initial conversation we will ask a few quick questions about your household size, current water concerns, and any symptoms you have noticed such as hard water buildup, chlorine taste, or dry skin.