Question 1

How long does a consultation take?

Accepted Answer

Typically 30-45 minutes, but we take as long as needed to answer all your questions thoroughly.

Question 2

Is there any cost for the consultation?

Accepted Answer

No, our consultations are completely free with no obligation to purchase anything.

Question 3

Can I have a consultation over the phone?

Accepted Answer

Absolutely! We offer phone, video, and in-person consultations to fit your schedule and preferences.

Question 4

How much salt does a water softener use?

Accepted Answer

Our system uses zero salt! Unlike traditional water softeners that require regular salt refills, our salt-free conditioning technology treats hard water without any salt or chemicals. This means no heavy bags to carry, no ongoing salt costs, and no sodium added to your water.

Question 5

Is softened water safe to drink?

Accepted Answer

Absolutely! Since our system is salt-free, there is no sodium added to your water whatsoever. The water is completely safe for everyone to drink, including those on sodium-restricted diets.

Question 6

Will a water softener affect my water pressure?

Accepted Answer

Properly sized water softeners should not affect your water pressure. In fact, many customers notice improved pressure after installation because scale buildup is removed from their plumbing.

Question 7

How long does installation take?

Accepted Answer

Professional installation typically takes 2-4 hours depending on your plumbing setup. Our technicians handle everything, including setup, testing, and showing you how to operate and maintain your system.

Question 8

What is a whole house water filtration system?

Accepted Answer

A whole house filtration system is installed at your main water line to filter all the water entering your home. This means every tap, shower, and appliance receives clean, filtered water.

Question 9

How is this different from under-sink filters?

Accepted Answer

Under-sink filters only treat water at one location. A whole house system filters water throughout your entire home, protecting your skin, hair, appliances, and plumbing from contaminants.

Question 10

How long do the filters last?

Accepted Answer

Our systems are designed for minimal maintenance. The main carbon media typically lasts 5-10 years depending on your water quality and usage. We monitor your system and will let you know when it is time for a replacement.

Question 11

What areas does Pure Viva serve?

Accepted Answer

Pure Viva provides services throughout Tampa, St. Petersburg, Clearwater, Brandon, Lakeland, Sarasota, Venice, and Fort Myers. Contact us to confirm availability in your area.

Question 12

How do I contact Pure Viva?

Accepted Answer

You can reach Pure Viva by calling (941) 866-3730, emailing hello@purevivausa.com, or visiting our contact page to schedule a consultation.

Question 13

Does Pure Viva offer free consultations?

Accepted Answer

Yes, Pure Viva offers free initial consultations to assess your needs and provide personalized recommendations.

Frequently Asked Questions

Consultations

Water Softeners

Whole House Filtration

Installation & Service

General

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