Pure Viva LLC ("we," "us," or "our") operates the website www.purevivausa.com. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.
We gather browser data, IP addresses, and personally-identifying information when visitors interact with forms on our website. Information you provide to us by filling out a form on our website may be shared with affiliates or third parties to better serve you.
We collect information including but not limited to: your name, email address, phone number, mailing address, and any other information you voluntarily provide through our contact forms or service requests.
No mobile information will be shared with 3rd parties or affiliates for marketing or promotional purposes.
Data Collection: We collect your name, mobile phone number, date and time of consent, and records of opt-in method (web form, keyword opt-in) when you sign up for SMS updates.
Data Usage: We use your data solely for sending updates, promotions, appointment reminders, and service-related notifications related to our water treatment products and services.
Data Security: We protect your data through encryption and secure storage measures to prevent unauthorized access.
Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time. Consent records are kept for the duration of your subscription plus a reasonable period thereafter as required by law.
No Sharing for Marketing: Mobile numbers and opt-in consent data will NOT be shared with any third parties or affiliates for marketing purposes.
Limited Service Provider Sharing: We may share mobile numbers and opt-in data only with subcontractors or service providers under strict confidentiality, and only to support customer service, delivery, or technical operations of our SMS program.
Consent Protection: All text-messaging originator opt-in records and associated consent are kept private and will never be transferred to third-party marketers.
By submitting forms on our website, you authorize us to contact you via phone, text message, and email regarding our products and services. This authorization applies even if you are registered on any Do Not Call lists. We may send promotional materials or assess your property online for service eligibility.
Your personal data supports service delivery, product development, marketing communications, and targeted advertising. Specifically, we use your information:
Information may be disclosed to employees, contractors, and affiliates who need access to perform their duties. However, text messaging consent data remains protected and will not be shared with third parties for marketing purposes.
You can opt out of receiving SMS messages at any time by:
After you opt out, you will receive one final confirmation message and will no longer receive SMS messages from us unless you re-subscribe.
Accessing/Updating Information: You have the right to access, correct, or delete your personal information at any time by contacting us.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
We do not sell your personal information. To exercise any of these rights, please contact us at admin@purevivausa.com.
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
Our website employs various types of cookies and tracking technologies:
If Pure Viva LLC is acquired or ceases operations, user information may transfer to successor entities, which would maintain existing privacy practices.
Pure Viva LLC reserves the right to modify this Privacy Policy at any time. Continued use of our website after any changes constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy, please contact us at: admin@purevivausa.com
Last updated: February 2026
