Privacy Policy

Information Collection

We gather browser data, IP addresses, and personally-identifying information when visitors interact with forms on our website. Information you provide to us by filling out a form on our website may be shared with affiliates or third parties to better serve you.

We collect information including but not limited to: your name, email address, phone number, mailing address, and any other information you voluntarily provide through our contact forms or service requests.

SMS/Text Messaging Data

Data Collection: We collect your name and mobile phone number when you sign up for SMS updates.

Data Usage: We use your data solely for sending updates, promotions, appointment reminders, and service-related notifications related to our water treatment products and services.

Data Security: We protect your data through encryption and secure storage measures to prevent unauthorized access.

Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

No Sharing for Marketing: Mobile numbers and opt-in consent data will NOT be shared with any third parties or affiliates for marketing purposes.

Limited Service Provider Sharing: We may share mobile numbers and opt-in data only with subcontractors or service providers under strict confidentiality, and only to support customer service, delivery, or technical operations of our SMS program.

Consent Protection: All text-messaging originator opt-in records and associated consent are kept private and will never be transferred to third-party marketers.

Contact Authorization

By submitting forms on our website, you authorize us to contact you via phone, text message, and email regarding our products and services. This authorization applies even if you are registered on any Do Not Call lists. We may send promotional materials or assess your property online for service eligibility.

Data Usage

Your personal data supports service delivery, product development, marketing communications, and targeted advertising. Specifically, we use your information:

• To provide you with information, products, or services that you request from us
• To contact and communicate with you when necessary
• To improve our website and customer service
• To send periodic emails regarding your order or other products and services
• To assess your property for water treatment system suitability

Third-Party Sharing

Information may be disclosed to employees, contractors, and affiliates who need access to perform their duties. However, text messaging consent data remains protected and will not be shared with third parties for marketing purposes.

Opting Out of SMS

You can opt out of receiving SMS messages at any time by:

• Replying STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any SMS message
• Contacting us at admin@purevivausa.com
• Calling us at (941) 335-5070

After you opt out, you will receive one final confirmation message and will no longer receive SMS messages from us unless you re-subscribe.

Cookies & Tracking

Our website employs various types of cookies and tracking technologies:

• Essential cookies: Required for basic website functionality
• Analytics tools: To understand how visitors use our site
• Functionality cookies: To remember your preferences
• Advertising pixels: To deliver targeted ads across platforms

Data Transfer

If Pure Viva LLC is acquired or ceases operations, user information may transfer to successor entities, which would maintain existing privacy practices.

Policy Changes

Pure Viva LLC reserves the right to modify this Privacy Policy at any time. Continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: admin@purevivausa.com